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Phishing emails
- Phishing email scams involve an email that appears to be from a legitimate domain, for example AfrAsia Bank, but they are not.
- If you receive a phishing email with a link asking you to disclose personal or account information, do not respond to it, open any attachments, or click on any links provided in it at any time. Note: AfrAsia Bank or its representatives will never ask YOU for sensitive information such as your Internet Banking credentials.
Tips for identifying phishing emails are:- Verify the email sender's address first. The authentic domain of AfrAsia Bank is 'afrasiabank.com'.
- Check for obvious grammatical errors and/ or any awkward writing.
- Hover over the links in the email to see where the link text leads to – as you hover on the link, you will a website address (URL) which will be displayed. This will show you where you will be redirected to in case you decide to click on the link in the email.
SMShing
SMShing scams happen when a fraud sends a text message with the aim to lure you into replying with your financial or personal information or clicking on links that will secretly install viruses in your mobile device.
Do not reply to text messages requesting your personal or financial information. Remember, AfrAsia Bank will never ask for your private information via SMS. If in doubt, you can always validate the number on AfrAsia Bank's main website under ‘About AfrAsia’ à 'Contact’ tab.
You can verify if your email address has been breached using this link 'https://haveibeenpwned.com/'